Privacy Policy

Privacy Policy and Personal Data Protection

This Privacy Policy and Personal Data Protection Statement (“Statement”) applies to Wonsys Group (“Wonsys”), a website owned, operated and maintained by Wonsys Technology Sdn Bhd (1285466-A) (As referred “Company”). Companies and websites are referred to as “we” or “us”. By using, accessing or interacting with the website, submitting information to us or registering for any of our services, you provide us with personal data (hereinafter referred to as “Wonsys”, “we”, “us”, “our) (which may include sensitive personal data) and you agree and agree to the terms of Statement and the use of your personal data by us, our respective subsidiaries and affiliates, including the collection, processing and transfer of your personal data for the purposes described below.

Confirmation and Agreement

By visiting the website or interacting with, communicating with us, registering for or using any of our services, purchasing services or products from us or your interaction with us, you acknowledge that you have read and understood this statement and agree to agree with us in accordance with this statement The description of the use, processing and transfer of your personal data.

We reserve the right to modify, update or amend the policies and notices set forth on this website at any time. By browsing the website to view, download, purchase services and products or communicate with us after modifications, updates or corrections to this policy and statement, such actions constitute your acceptance of such modifications, updates or corrections.

In the event of any conflict / difference between the Chinese version of this Policy and Statement and other language versions, the English version shall prevail.

Personal Data You Provide

“Personal Data” means relevant information that can identify you, including but not limited to your name, ID number, birth certificate number, passport number, nationality, address, phone number, fax number, bank details, credit card details, Race, gender, date of birth, marital status, residency status, educational background, financial background, personal interests, email address, your occupation, your position in the company, your company details, the industry you work in, any profile Information about you that you provide to us through the platform or any other related service, including through registration forms, application forms or any other similar forms and / or any other similar forms collected, stored, used and processed by us from time to time and / or Any data about you, including sensitive personal data such as data related to health, religion or other similar beliefs.

Other Sources of Your Personal Data

In addition to the personal data you provide us directly, we may collect your personal data from various sources, such as:

Registration forms or any other similar forms completed online or otherwise;
When you register as a subscriber / user on the website;
On pages on social media platforms, such as when you subscribe, follow, like or like those pages;
When you interact, interact and communicate with us at any event or through social media platforms;
When you join / participate in contests and events organised by us;
From various entities or divisions of the company;
Through the use of this website or other websites linked to this website, including all websites operated by the Company. Your personal data may also be collected from cookies used on the website;
By purchasing products and services from the platform / website;
When you follow, like or follow our social platforms / pages;
Various entities and divisions under our “Wonsys Technology Sdn Bhd” brand or business partner brand have stored your personal information;
When you log in to the website, our server makes the login, such as Internet Protocol address details;
Contact us via email or our customer service.

How We Use Your Personal Information

By using our website, services and products, you agree and consent to our use, processing and storage of your personal data for the purposes specified in this policy and statement. We may use and process your personal data for corporate administrative and business purposes, including but not limited to the following (the “Purpose”):

Generally:

Respond to your inquiries, comments and feedback;
Communicate with you for any of the purposes set out in this Statement;
Maintain / improve / enhance the quality and delivery of our customer service;
Maintain appropriate records for internal management purposes (e.g. auditing, data analysis, database records);
Our obligations to comply with the law and to investigate, detect, prevent and prosecute security breaches, crime and fraud.

When You Are Our Customer / Subscriber / User:

To perform our obligations in relation to any contract with you;
Provide any services or products you have requested, and / or process your purchases or requests for services or products;
You request materials / materials from us, process your request, deliver the materials / materials to you, provide you with a license for the content you wish to use;
To process your participation in any events organised by the Company (e.g. focus groups, studies, contests, promotions, polls / surveys, any assignments, etc.);
Process, manage or verify your order / reservation / purchase of our services and products;
Verify your purchases and process payments in connection with any services and products you request;
Understand and analyse our sales and your needs and preferences;
Develop, enhance and provide services and products that meet your needs; and
To process changes to our services and products.

Marketing and Promotional Purposes

We will also use and process your personal data for other purposes:

Send you reminders / notifications / updates / newsletters / promotional materials / special privileges / holiday greetings via electronic device / mobile application / other online platform by post, personal delivery, courier service, email, phone call or newsletter Wait;
Notify / remind / invite you to participate in events organised by us;
Handle and follow up on the activities you have registered, attended, and participated in to communicate;
To share your personal data with our subsidiaries, affiliates and jointly controlled entities and to promote their services, products, marketing activities / promotions.

Disclosure of Your Personal Data to Third Parties

We will also transfer / access / disclose your personal data to third parties for this and other purposes. In addition, we may engage or appoint other companies / service providers / individuals to perform assignments on our behalf and therefore may provide (but not limited to) the use / disclosure of your personal data to third parties as described below:

Comply with government agency regulations, laws and government requirements;
Suthorized representatives of the company, other entities within the company, our business partners and strategic partners;
Event management companies and event sponsors, including those who work with us on specific events / competitions / programs;
Market research and consulting firms, Information Technology (IT) service providers for infrastructure / system / application / website / software development projects;
Professional bodies such as external auditors, legal advisors, financial advisors, etc.

In addition, your personal data may also be shared and / or transferred in corporate transactions (such as the sale of a subsidiary or division, merger, or sale of assets, or unlikely liquidation).

Personal Data Transfer

Your personal data may be transferred from other jurisdictions outside Malaysia, stored / used / processed to companies owned by the Company located outside Malaysia and / or companies located outside Malaysia where the Company’s servers are located.

You understand and agree to the transfer / transfer of your personal data from Malaysia to outside Malaysia as described here.

Retract or Withdraw Consent

If you wish to retract or withdraw your consent, you may notify us in writing asking you to withdraw your consent from our use and processing of your personal data for the purposes set out here and for other purposes.

User Rights and Correction Requests and Inquiries, Restriction of Processing of Personal Data

You can submit a complaint / feedback, request access rights and / or request correction of your personal data, request restriction of the processing of your personal data and / or make any enquiries about your personal data by:

Attention: Marketing Department
Address: No 12, Tingkat Mahsuri 1, Bayan Baru, 11900 Bayan Lepas, Pulau Pinang.
Email: raymond.lam@wonsystech.comm
Tel: 01128905889 (WhatsApp)
Business Hours: 9am – 5pm (Monday – Friday)

With regard to your right to use and / or correct your personal data, we have the right to refuse your request to use and / or correct your personal data on grounds permitted by law (for example, where a right of use is provided, to to you, disproportionate to the risk to your or others’ privacy).

If you do not wish to have your personal data collected through cookies on the website, you can disable / block / deactivate cookies, delete your browsing history and clear the cache in your internet browser by adjusting your internet browser settings.

Personal Data of Minors

Minors (individuals under the age of 18) are not permitted to submit or provide their personal data to us. If the minor provides their personal data in order to use this platform to purchase services or products or to interact with us, please ensure that the minor is under the supervision and monitoring of the parent / legal guardian with the consent of the parent / legal guardian To carry out the act of providing us with personal data.

As a parent / legal guardian, please do not allow any minors (individuals under the age of 18) in your care to submit personal data to us without your attention. If such personal data is provided to us, you hereby consent to the processing of the minor’s personal data in your capacity as the minor’s parent / legal guardian for the purposes and / or personal purposes set forth herein, accepting and agrees to be bound by this Statement and to be responsible for his or her actions.

Third Party Consent

If you provide us with any personal data about a third party (such as your spouse, family member or friend), by submitting his / her personal data to us, you warrant to us that you have obtained the consent of said third party to agree to allow you to provide us with his / her personal data for the purposes listed here and / or for other purposes, and to process and use his / her personal data in the manner set out in this statement.

If a provider has misappropriated other people’s personal data and / or provided other people’s personal data to us without his / her knowledge, the provider must take any responsibility for its actions and has nothing to do with the company, and we will retain all accountability right.

Third Party Websites

Our Platform may connect and link to third party websites / platforms. Please note that we are not responsible for the collection, use, maintenance, sharing or disclosure of data and information on third party websites / platforms.

If you provide data directly to a third-party website / platform, the privacy policy and personal data protection statement on that third-party website / platform apply. Therefore, we are not responsible for the privacy policies and personal data protection statements made by the above-mentioned third-party websites / platforms.

Accept the Terms

By clicking “I Accept”, you represent and warrant that you meet the following eligibility criteria:

You are over 18 years old and have the legal capacity to enter into this agreement;
You have obtained the consent of your parent / legal guardian and entered into this agreement under the supervision and supervision of the parent / legal guardian (applicable to end users under the age of 18);
You have read and agree to the terms and conditions of this Agreement.

If you cannot meet the requirements in item 2 above, you must click “I do not accept”. However, if you enter into this Agreement without and without the consent of your parent / legal guardian and under the supervision and supervision of your parent / legal guardian, you and your parent / legal guardian accept and agree to the terms and conditions of this agreement, and Take responsibility for your actions.

License and Statement of Use

If you want to use the information / materials of this platform, you can contact our marketing team via email to obtain permission to use it;
According to the terms of this Agreement, when you obtain a license, the license is for your personal use only, non-transferable and non-exclusive;
You may not modify, adapt, translate, alter, copy, compile, compile or create derivative works from the Information / Material or any part thereof, or otherwise attempt to discover any source code or determine, decipher or obtain the Information in any way / the right to use the data;
You may not use the information / data of this platform for commercial purposes to obtain income;
You may not delete and tamper with the information / materials on this platform and any part of the intellectual property rights or related rights notices or signs (including any trademark, copyright or other proprietary notices, pictures, labels, etc.)
You may not be abusive, obscene, threatening, harassing, defamatory, offensive, violent, nudity, partial nudity, discriminatory, illegal, infringing, hateful, pornographic, sexually suggestive or advocating criminal offenses on this platform or against anyone. give rise to civil liability, violation of any law or other wrongdoing;
You shall not defame, stalk, bully, abuse, harass, impersonate or intimidate another person or individual;
You may not make false or misleading statements;
You may not post advertisements, solicitations or other irrelevant materials on this website or to anyone without our permission.

Changes and Support

The company and we have the right to decide whether to revise these terms of use and agreement. By using this platform and our online services after any modification, update or amendment to these Terms of Use and Agreement, you agree and accept such modification, update or amendment;
The Company and we are not obligated to provide you with customer support or upgrades, enhancements or modifications to teaching materials and hardware (collectively, “Support”);
If you need customer support, you can contact our customer service, and we will provide corresponding support to your request within the scope of support capabilities.

Compensation

If you violate the license rights and use statement, the company and we will have the right to bring legal compensation to you.

Refund Policy

All payments are non-refundable;
If you have a request for a refund, you can email your request to our customer service. The request will not be entertained if only by oral notice;
The company and we will ask you to provide any relevant documents and solid reasons to process your refund request. If you are unable to provide relevant documents or refuse to cooperate, the company and we have the right to refuse your refund request;
All refunds will only be refunded to the payer’s bank account, the company and we will not refund to the payer in cash. If the payer does not have a bank account and requests to remit the money to a third party account, the payer must notify the company in writing of the above arrangement. The request will not be entertained if only by oral notice;
Any refund questions can contact our customer service.